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  | | The Service State Rhetoric, Reality and Promise (Governance Series) by Patrice A. Dutil, Cosmo Howard, John Langford, Jeffrey Roy, Dutil Et Al Paperback, 224 Pages, Published 2010 by University Of Ottawa Press ISBN-13: 978-0-7766-0743-6, ISBN: 0-7766-0743-X "In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform ..." |
 | | Public Administration and Information Technology From Machinery to Mobility : Government and Democracy in a Participative Age 2 by Jeffrey Roy 132 Pages, Published 2013 by Springer Science & Business Media ISBN-13: 978-1-4614-7221-6, ISBN: 1-4614-7221-0 "Moving towards cross-boundary citizen-centred service delivery: Challenges and lessons from Canada and around the world. Washington, DC: IBM Center for the Business of Government. Langford, J ., & Roy, J. (2009). Service transformation, public-private partnerships & shared accountability? Emerging ideas and new practices in B.C., Canada. International ... The boy kings: A journey into the heart of the social network. New York: Simo ..." |
 | | Business and Government in Canada (Governance Series) by Jeffrey Roy Paperback, 208 Pages, Published 2007 by University Of Ottawa Press ISBN-13: 978-0-7766-0658-3, ISBN: 0-7766-0658-1 " Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge and make appropriate use of the fundamental differences between these sectors. Five areas that offer the most critical challenges to business and government in Canada today are corporate governance, lobbying and influence, security and privacy, public-private partnerships, and geography and development. This ..." |
 | | Business and Government in Canada by Jeffrey Roy 208 Pages, Published 2007 by University Of Ottawa Press ISBN-13: 978-0-7766-1858-6, ISBN: 0-7766-1858-X "Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge and make appropriate use of the fundamental differences between these sectors." |
 | | From Machinery to Mobility Government and Democracy in a Participative Age (Public Administration and Information Technology) by Jeffrey Roy Paperback, 132 Pages, Published 2015 by Springer ISBN-13: 978-1-4899-9436-3, ISBN: 1-4899-9436-X "The Westminster-stylized model of Parliamentary democratic governance is out of step with today’s digitally and socially networked world. The resulting context for public sector governance brings both promise and peril – with profound consequences for public servants, elected officials, and citizens alike. This book presents a timely and thorough examination of the main sources of tension between the political and administrative foundat ..." |
 | | From Machinery to Mobility Government and Democracy in a Participative Age (Public Administration and Information Technology) by Jeffrey Roy Hardcover, 132 Pages, Published 2013 by Springer ISBN-13: 978-1-4614-7220-9, ISBN: 1-4614-7220-2 "The Westminster-stylized model of Parliamentary democratic governance is out of step with today’s digitally and socially networked world. The resulting context for public sector governance brings both promise and peril – with profound consequences for public servants, elected officials, and citizens alike. This book presents a timely and thorough examination of the main sources of tension between the political and administrative foundat ..." |
 | | The Service State Rhetoric, Reality and Promise by Patrice Dutil, Cosmo Howard, John Langford, Jeffrey Roy 224 Pages, Published 2011 by University Of Ottawa Press ISBN-13: 978-0-7766-1915-6, ISBN: 0-7766-1915-2 "Rhetoric, Reality and Promise Patrice Dutil, Cosmo Howard, John Langford, Jeffrey Roy. most everyone agrees needs redress and a significant degree of innovation if the public sector is to maintain a relevant, efficient and adaptable service ..." |
 | | From Within by Jeffrey Roy 68 Pages, Published 2011 ISBN-13: 978-1-4636-1125-5, ISBN: 1-4636-1125-0 "A book of poems from the heart, lost loves and overcoming heartache." |
 | | The Service State Rhetoric, Reality and Promise by John Langford, Patrice Dutil, Jeffrey Roy, Cosmo Howard Published 2010 ISBN-13: 978-1-280-69090-7, ISBN: 1-280-69090-9 |
 | | The Service State Rhetoric, Reality and Promise by John Langford, Patrice Dutil, Jeffrey Roy, Cosmo Howard Published 2010 ISBN-13: 978-0-7766-1916-3, ISBN: 0-7766-1916-0 |
 | | E-Government in Canada Transformation for the Digital Age by Jeffrey Roy 398 Pages, Published 2006 by University Of Ottawa Press ISBN-13: 978-0-7766-1860-9, ISBN: 0-7766-1860-1 "By building a new citizen-centred foundation, MSC aimed to change the focus of HRDC from the business of conducting transactions to a new emphasis on building relationships with citizens: "it is transforming the current complex delivery network into a single integrated service delivery network that provides seamless, multi-channel service to Canadians.” In May 2002, the Treasury Board approved the Year One Business Plan for MSC tha ..." |
 | | E-Government in Canada Transformation for the Digital Age (Governance Series) by Jeffrey Roy Paperback, 398 Pages, Published 2006 by University Of Ottawa Press ISBN-13: 978-0-7766-0617-0, ISBN: 0-7766-0617-4 "The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more per ..." |
 | | Gilles Paquet Homo hereticus (Governance Series) by Caroline Andrew, Jeffrey Roy, Ruth Hubbard Paperback, 402 Pages, Published 2009 by University Of Ottawa Press ISBN-13: 978-0-7766-0692-7, ISBN: 0-7766-0692-1 "This volume explores and contextualizes the contributions of Gilles Paquet as a social scientist. A quintessential public intellectual, Gilles Paquet's long and multifaceted career has shown him to be a thinker of significant power and creativity. This self-described "homo hereticus"--always critical and sometimes controversial--has influenced scholars and policy makers in Canada and around the globe. The contributors reveal how his ass ..." |
 | | Gilles Paquet Homo hereticus by Caroline Andrew, Ruth Hubbard, Jeffrey Roy Ebook, 402 Pages, Published 2010 by University Of Ottawa Press ISBN-13: 978-0-7766-1869-2, ISBN: 0-7766-1869-5 "Laurent, Paul Paul Laurent est maître de conférences à la Faculté des sciences économiques et de gestion de l'Université Lumière Lyon 2 et membre de l'équipe de recherche Coactis (Conception de l'action en situation ; EA 4161; équipe de recherche en gestion des Universités de Lyon et de Saint-Étienne). McEown, Don Don ... A former university lecturer, diplomat, and central agency official, he holds a PhD in philosophy from the Univ ..." |
 | | Gilles Paquet by Caroline Andrew, Ruth Hubbard, Jeffrey Roy Ebook, 402 Pages, Published 2010 by University Of Ottawa Press ISBN-13: 978-0-7766-1870-8, ISBN: 0-7766-1870-9 "Their essays range in length from a few pages to the limit that the editors imposed. ... It brings together essays treating organizing ideas and concepts that Paquet has developed (from H. George Frederickson, Monica Gattinger, Paul Laurent, David Wolfe, Christian Navarre, and Michael Skolnik), interpretations of his ideas (from Pierre Fortin, Ralph Heintzman, and Riel Miller), together with two that touch ..." |