"In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform ..."
Business and Government in Canada (Governance Series) by JeffreyRoy Paperback, 208 Pages, Published 2007 by University Of Ottawa Press ISBN-13: 978-0-7766-0658-3, ISBN: 0-7766-0658-1
" Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge and make appropriate use of the fundamental differences between these sectors. Five areas that offer the most critical challenges to business and government in Canada today are corporate governance, lobbying and influence, security and privacy, public-private partnerships, and geography and development. This ..."
From Machinery to Mobility Government and Democracy in a Participative Age (Public Administration and Information Technology) by JeffreyRoy Paperback, 132 Pages, Published 2015 by Springer ISBN-13: 978-1-4899-9436-3, ISBN: 1-4899-9436-X
"The Westminster-stylized model of Parliamentary democratic governance is out of step with today’s digitally and socially networked world. The resulting context for public sector governance brings both promise and peril – with profound consequences for public servants, elected officials, and citizens alike. This book presents a timely and thorough examination of the main sources of tension between the political and administrative foundat ..."
E-Government in Canada Transformation for the Digital Age (Governance Series) by JeffreyRoy Paperback, 398 Pages, Published 2006 by University Of Ottawa Press ISBN-13: 978-0-7766-0617-0, ISBN: 0-7766-0617-4
"The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more per ..."
Gilles Paquet Homo hereticus (Governance Series) by Caroline Andrew, JeffreyRoy, Ruth Hubbard Paperback, 402 Pages, Published 2009 by University Of Ottawa Press ISBN-13: 978-0-7766-0692-7, ISBN: 0-7766-0692-1
"This volume explores and contextualizes the contributions of Gilles Paquet as a social scientist. A quintessential public intellectual, Gilles Paquet's long and multifaceted career has shown him to be a thinker of significant power and creativity. This self-described "homo hereticus"--always critical and sometimes controversial--has influenced scholars and policy makers in Canada and around the globe. The contributors reveal how his ass ..."