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Books by Matthews Joseph
  | | Library Assessment in Higher Education,(2nd Edition) by Joseph R. Matthews Paperback, 226 Pages, Published 2014 by Libraries Unlimited ISBN-13: 978-1-61069-817-7, ISBN: 1-61069-817-7 "Academic libraries are increasingly being asked to demonstrate their value as one of many units on campus, but determining the outcomes of an academic library within the context of its collegiate setting is challenging. This book explains and clarifies the practice of assessment in academic institutions, enabling library managers to better understand and explain the impact of the library on student learning outcomes, teaching effectiven ..." |
 | | The Bottom Line Determining and Communicating the Value of the Special Library by Joseph R. Matthews Paperback, 175 Pages, Published 2002 by Libraries Unlimited ISBN-13: 978-1-59158-004-1, ISBN: 1-59158-004-8 "Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations-often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management. Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a ..." |
 | | Research-Based Planning for Public Libraries Increasing Relevance In The Digital Age by Joseph R. Matthews Paperback, 228 Pages, Published 2013 by Libraries Unlimited ISBN-13: 978-1-61069-007-2, ISBN: 1-61069-007-9 "Research-Based Planning for Public Libraries: Increasing Relevance in the Digital Age takes readers through a logical and effective process for developing a plan and implementing it within the various functions of the library. Grounded in research and best practices, the book offers practical, easy-to-implement advice and direction for today's public library administrators, managers, and board members. Covering everything from goal-sett ..." |
 | | The Evaluation and Measurement of Library Services,(2nd Edition) by Joseph R. Matthews Paperback, 446 Pages, Published 2017 by Libraries Unlimited ISBN-13: 978-1-4408-5536-8, ISBN: 1-4408-5536-6 "This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them.It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a bre ..." |
 | | The Customer-Focused Library(1st Edition) Re-Inventing the Public Library From the Outside-In by Joseph R. Matthews Paperback, 116 Pages, Published 2009 by Libraries Unlimited ISBN-13: 978-1-59158-875-7, ISBN: 1-59158-875-8 "What is the future of the public library? How can libraries embrace the forces of change and provide the resources—and the resource-gathering environment—today's patrons want? The Customer-Focused Library: Re-Inventing the Library From the Outside-In answers these questions by proposing a transformative alternative, a reimagined library in which the collections, the services—even the building itself—are designed and built from the custo ..." |
 | | The Evaluation and Measurement of Library Services(1st Edition) by Joseph R. Matthews Paperback, 400 Pages, Published 2007 by Libraries Unlimited ISBN-13: 978-1-59158-532-9, ISBN: 1-59158-532-5 "Evaluations of libraries and the services they perform are seen as important tools for library managers and stakeholders. However, too many library evaluations simply focus on the routine process of gathering inputs and outputs within the context of traditional service measurements. Unfortunately, very few libraries actively pair these internal evaluations along with customer satisfaction outcomes to form a management tool that can driv ..." |
 | | Measuring for Results(1st Edition) The Dimensions of Public Library Effectiveness by Joseph R. Matthews Paperback, 256 Pages, Published 2003 by Libraries Unlimited ISBN-13: 978-1-59158-100-0, ISBN: 1-59158-100-1 "Librarians have historically relied on the perceived value or goodness of the public library as a means to garner financial support. Yet it is now becoming apparent that public libraries must demonstrate, using an acceptable methodology, the economic value of the library and its services. A compendium of valuable information about the research and literature surrounding this issue of demonstration, this book reviews the various approach ..." |
 | | Scorecards for Results A Guide for Developing a Library Balanced Scorecard by Joseph R. Matthews Paperback, 112 Pages, Published 2008 by Libraries Unlimited ISBN-13: 978-1-59158-698-2, ISBN: 1-59158-698-4 "Baseball fans have long appreciated the value of keeping a scorecard, both as a record of the game and a predictor of future outcomes. What if we told you the same principle works for libraries? The Balanced Scorecard is a performance measurement tool first popularized by Robert Kaplan and David Norton (who also penned the foreword to this book) in a 1993 Harvard Business Review article. It involves matching a variety of measures with ..." |
 | | Library Information Systems,(2nd Edition) (Library and Information Science Text) by Joseph R. Matthews, Carson Block Paperback, 321 Pages, Published 2019 by Libraries Unlimited ISBN-13: 978-1-4408-5194-0, ISBN: 1-4408-5194-8 "Information systems are central to libraries, and managing information systems is critical to serving library communities. Both a textbook for LIS courses and a handbook for practitioners, this volume thoroughly addresses modern libraries' challenges of integrating information technology. Written by Joseph R. Matthews and Carson Block, both experts on library information systems, this book describes the evolution of library information ..." |
 | | Managing with Data Using ACRLMetrics and PLAmetrics by Peter Hernon, Robert E. Dugan, Joseph R. Matthews Paperback, 232 Pages, Published 2014 by Amer Library Assn Editions ISBN-13: 978-0-8389-1243-0, ISBN: 0-8389-1243-5 "Both the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA) provide important data services. For library managers and administrators, the key to the data s usefulness is knowing how to extract and apply the most relevant information to managing a library and improving accountability. A companion volume to the authors earlier book Getting Started with Evaluation, this guide illustrates how to us ..." |
 | | Strategic Planning and Management for Library Managers by Joseph R. Matthews, Joseph Attorney Matthews Paperback, 168 Pages, Published 2005 by Libraries Unlimited ISBN-13: 978-1-59158-231-1, ISBN: 1-59158-231-8 "Libraries enter into strategic planning by a variety of routes, from dynamic technology and rising costs to budget cuts and pressure for change. In this book, Joe Matthews guides library managers towards a greater understanding of the role and attendant responsibilities of strategic planning. Academic, public, and special librarians alike will benefit from Matthews' cogent explanations, real-life examples, and time-tested recommendation ..." |
 | | Reflecting on the Future of Academic and Public Libraries by Peter Hernon, Joseph R. Matthews Paperback, 256 Pages, Published 2013 by Amer Library Assn Editions ISBN-13: 978-0-8389-1187-7, ISBN: 0-8389-1187-0 "Academic and public libraries are much different today than they were even 15 years ago. And with even bigger changes on the horizon, what lies in store? In this systematic attempt to speak to academic and public librarians about the future of library services, Hernon and Matthews invite a raft of contributors to step back and envision the type of future library that will generate excitement and enthusiasm among users and stakeholders. ..." |
 | | Getting Started With Evaluation by Peter Hernon, Robert E. Dugan, Joseph R. Matthews Paperback, 224 Pages, Published 2013 by Alpha Pub House ISBN-13: 978-0-8389-1195-2, ISBN: 0-8389-1195-1 "Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in pra ..." |
 | | Listening to the Customer(1st Edition) by Peter Hernon, Joseph R. Matthews Paperback, 201 Pages, Published 2011 by Libraries Unlimited ISBN-13: 978-1-59884-799-4, ISBN: 1-59884-799-6 "A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.A modern library is much like a business in that it must provide a set of products and services to meet the changing needs and expectations of its customers in order to succeed and survive. With librarie ..." |
 | | Technology Planning Preparing and Updating a Library Technology Plan by Joseph R. Matthews Paperback, 160 Pages, Published 2004 by Libraries Unlimited ISBN-13: 978-1-59158-190-1, ISBN: 1-59158-190-7 "Organized around the structure of a technology plan, this book explains each subject area and how each part of the plan is related. Individual chapters cover: The Purpose and Need for a Technology Plan, The Description of the Library, Challenges Facing the Library, Emerging Technologies, Current Technology Environment, Assessment of the Current Environment, Evaluation of the Library's Web Site, Recommendations, and Evaluation of the Pla ..." |
 | | Library Information Systems(Updated) From Library Automation to Distributed Information Access Solutions by Thomas R. Kochtanek, Joseph R. Matthews Paperback, 287 Pages, Published 2002 by Libraries Unlimited ISBN-13: 978-1-59158-018-8, ISBN: 1-59158-018-8 "This book will be well placed on the shelves of the many libraries faced with the complexities that information technology developments bring to the library. Giving a useful overview of library systems-from their history to current trends in the technology and marketplace that serve libraries-this book includes coverage of telecommunications, standards, planning, managing technology in libraries, system selection, and more. Specifically ..." |
 | | The Digital Library Survival Guide by Joseph R. Matthews Paperback, 304 Pages, Published 2011 by Eos International ISBN-13: 978-0-9835874-0-8, ISBN: 0-9835874-0-X |
 | | The Evaluation and Measurement of Library Services, 2nd Edition by Joseph R. Matthews 446 Pages, Published 2017 by Abc-Clio ISBN-13: 978-1-4408-5537-5, ISBN: 1-4408-5537-4 "Almost all organizations will collect a plethora of performance measures, which are all characterized by the ease of their collection. A library is provided with a set of resources. Those resources are transformed so that they have the capability to provide a set of services. These services are then utilized. And once used, the information and/or service that has been provided has the potential for a positive, beneficial impact or ..." |
 | | Adding Value to Libraries, Archives, and Museums Harnessing the Force That Drives Your Organization's Future by Joseph R. Matthews Paperback, 175 Pages, Published 2015 by Libraries Unlimited ISBN-13: 978-1-4408-4288-7, ISBN: 1-4408-4288-4 "This book explains the concept of adding value and shows staff at libraries and other organizations why they need to take steps now to ensure they are adding new value to their communities-whether it be a local town or neighborhood, a faculty and student body, or a school. * Helps managers and administrators create long-range plans for sustainability and growth * Offers real-life models of libraries that have successfully implemented co ..." |
 | | The Customer-Focused Library Re-Inventing the Public Library From the Outside-In: Re-Inventing the Public Library From the Outside-In by Joseph R. Matthews 95 Pages, Published 2009 by Libraries Unlimited ISBN-13: 978-1-59158-876-4, ISBN: 1-59158-876-6 "Re-Inventing the Public Library From the Outside-In Joseph R. Matthews. A merchandised collection must be appealing to the customer. Thus, a library should carefully review circulation statistics for each item (easily available with the library's ..." |
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