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Books by David Jaffe
  | | Your Customer Rules!(1st Edition) Delivering the Me2B Experiences That Today's Customers Demand by Bill Price, David Jaffe, Jaffe Price Hardcover, 272 Pages, Published 2014 by Jossey-Bass ISBN-13: 978-1-118-95477-5, ISBN: 1-118-95477-7 "What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance of power, and every company must come to terms with the fact that the customer is in control. Interacting with customers in the way they wa ..." |
 | | The Best Service is No Service(1st Edition) How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs by Bill Price, David Jaffe, Jaffe Price Hardcover, 336 Pages, Published 2008 by Jossey-Bass ISBN-13: 978-0-470-18908-5, ISBN: 0-470-18908-8 "In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and f ..." |
 | | Local 102, International Ladies' Garment Workers' Union, Petitioner, v. United States. U.S. Supreme Court Transcript of Record with Supporting Pleadings by David Jaffe, Wade H. Mccree Paperback, 50 Pages, Published 2011 by Gale, U.S. Supreme Court Records ISBN-13: 978-1-270-70140-8, ISBN: 1-270-70140-1 "The Making of Modern Law: U.S. Supreme Court Records and Briefs, 1832-1978 contains the world's most comprehensive collection of records and briefs brought before the nation's highest court by leading legal practitioners - many who later became judges and associates of the court. It includes transcripts, applications for review, motions, petitions, supplements and other official papers of the most-studied and talked-about cases, includi ..." |
 | | Rubens(1st Edition) A Master in the Making by Elizabeth Mcgrath, Amanda Bradley, Moore Ede Rubens, David Peter Paul, Minna Moore Ede, David Jaffe, Peter Paul Rubens Paperback, 208 Pages, Published 2005 by National Gallery Company Ltd. ISBN-13: 978-1-85709-326-1, ISBN: 1-85709-326-7 "book of beautiful prints and informative discussion of Rubens' creative process and some of his major influences." |
 | | Masterpieces of the J.P.Getty Museum(1st Edition) (Masterpieces of the J. Paul Getty Museum) by Burton B. Fredericksen, David Jaffe, David Jaffã Hardcover, 128 Pages, Published 1997 by Thames & Hudson Ltd ISBN-13: 978-0-500-01777-7, ISBN: 0-500-01777-8 "The Getty Museum's paintings collection, featured in this volume, rang es from the 14th century to the end of the 19th. It includes fine examples of early Renaissance and high Renaissance painting, as well as the art of the Netherlands and France and the art of the modern age. Paintings such as "The Entry of the Animals into Noah's Ark" by Jan Breughel, and Rembrandt's "Abduction of Europa" are included as well as examples of Impression ..." |
 | | The New College Financial Aid System Making It Work for You by David Jaffe Paperback, 144 Pages, Published 1995 by Council Oak Books ISBN-13: 978-0-933031-82-1, ISBN: 0-933031-82-3 "CASE STUDY #2 Steven and Claudia Smith and their three children lived in New York City. They owned a duplex apartment in which Steven lived upstairs and Claudia lived downstairs. The Smiths were separated but it seemed economically ..." |
 | | Rubens' Self-Portrait - In Focus - 13 August - 30 October 1988 - Australian National Gallery, Canberra (Exhibition Catalogue) by David Jaffe, Australian National Gallery Hardcover, 63 Pages, Published 1988 by Hyperion Books ISBN-13: 978-0-86439-065-3, ISBN: 0-86439-065-3 |
 | | Rubens's Massacre of the Innocents(1st Edition) (The Thomson Collection at the Art Gallery of Ontario) by David Jaffe', Amanda Bradley, Giovanna Tonelli, Peter Paul Rubens, David Jaffâ, David Jaffac Paperback, 200 Pages, Published 2009 by Paul Holberton Publishing ISBN-13: 978-1-903470-81-7, ISBN: 1-903470-81-1 "The recent rediscovery of Rubens's Massacre of the Innocents offers an important opportunity to reassess the painter's early career. Of Rubens's works immediately following his return to Antwerp in 1608, it is the most assured, achieving a remarkable complexity both compositionally and emotionally. David Jaffe, senior curator at the National Gallery, London, considers the work in its context, discussing the numberous sources and influ ..." |
 | | STORMY PETREL AND THE WHALE Some Origins of Moby by David Jaffe Pamphlet, Published 2016 by Unknown Publisher ISBN-13: 978-1-199-09630-2, ISBN: 1-199-09630-X |
 | | Changing the World from the Inside Out A Jewish Approach to Personal and Social Change by David Jaffe 224 Pages, Published 2016 by Shambhala Publications ISBN-13: 978-0-8348-4044-7, ISBN: 0-8348-4044-8 "It’s a matter of cultivating the inner resources you already have. If you are serious about working for social justice and change, this book will help you bring your most compassionate, wise, and courageous self to the job." |
 | | Marina Abramovic In Residence by Hetti Perkins, David Jaffe, Talia Linz, Sophie O'brien Hardcover, 112 Pages, Published 2015 by Kaldor Public Art Projects Sydney 2015 ISBN-13: 978-0-9806772-4-9, ISBN: 0-9806772-4-6 |
 | | The Best Service Is No Service How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs by Bill Price, David Jaffe, Jim Bond Cd, Published 2015 by Brilliance Audio Gekürzte Ausgabe, Hörbuch, Mp3-Audio, Sacd ISBN-13: 978-1-5012-7981-2, ISBN: 1-5012-7981-5 "Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship” with your company’s customer service department, or do they simply want to purchase your products or services so they can put them to use? In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach ..." |
 | | Give Them What They Want(1st Edition) How the Best Service Leaders Design, Measure, and Deliver Great Customer Experiences by Bill Price, David Jaffe Digital, 272 Pages, Published 2014 by Jossey-Bass Inc.,U.S. ISBN-13: 978-1-118-95481-2, ISBN: 1-118-95481-5 "It is essential reading for executives at all levels—business owners, marketing managers, and anyone who works directly with customers. Advance Praise for YOUR CUSTOMER RULES! "In Your Customer Rules!" |
 | | Give Them What They Want(1st Edition) How the Best Service Leaders Design, Measure, and Deliver Great Customer Experiences by Bill Price, David Jaffe Digital, 272 Pages, Published 2014 by Jossey-Bass Inc.,U.S. ISBN-13: 978-1-118-95482-9, ISBN: 1-118-95482-3 "... and Toby Detter in Sweden for his strategic and marketing perspectives. David would also like to thank Peter Morrison and Graham Howard, his business partners in Australia, for supporting the idea of the book and acting as a sounding board. They also agreed to use of the cartoons. He also needs to thank the core LimeBridge Australia team—Caroline Loughrey, Probal das Gupta, Michael Hazel, Luke Hannemann, Synth Senthi, John Spoo ..." |
 | | Warranties for Builders and Remodelers by Felicia Watson, David Crump, David Jaffe Published 2013 ISBN-13: 978-0-86718-715-1, ISBN: 0-86718-715-8 |
 | | Federal Tax Course (2009) by Linda M. Johnson, Alan D. Campbell, Janet Grange, Barry H. Williams, James Chapman, David Jaffe, Mark Luscombe, Cch Inc, Editor-Linda O'brien Hardcover, 719 Pages, Published 2008 by Cch, Inc. ISBN-13: 978-0-8080-1862-9, ISBN: 0-8080-1862-0 "The CCH Federal Tax Course approaches the study of taxation from the perspective of the student who will become a business person faced with business decisions that are inevitably affected by tax considerations. This perspective leads to a very different coverage in this textbook -- coverage that is useful for accounting, finance and general business majors. The new edition focuses on the central concepts that build our tax framework an ..." |
 | | The Best Service Is No Service How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs, Library Edition by Bill Price, David Jaffe, Jim Bond Cd, Published 2008 by Brilliance Audio Abridged, Audiobook, Mp3 Audio ISBN-13: 978-1-4233-6011-7, ISBN: 1-4233-6011-7 |
 | | Best Service Is No Service, The(Abridged) How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs by Bill Price, David Jaffe, Reader-Jim Bond Fita Cassete, Published 2008 by Brilliance Audio Abridged, Audiolivro ISBN-13: 978-1-4233-6007-0, ISBN: 1-4233-6007-9 |
 | | The Best Service Is No Service(Abridged) How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs ( edition) by Bill Price, David Jaffe, Jim Bond Cd, Published 2008 by Brilliance Audio Abridged, Audiolivro ISBN-13: 978-1-4233-6008-7, ISBN: 1-4233-6008-7 |
 | | The Best Service Is No Service How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs by Bill Price, David Jaffe Digital, 336 Pages, Published 2008 by Jossey-Bass ISBN-13: 978-0-470-25913-9, ISBN: 0-470-25913-2 |
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