Public Administration and Information Technology From Machinery to Mobility : Government and Democracy in a Participative Age 2 by JeffreyRoy 132 Pages, Published 2013 by Springer Science & Business Media ISBN-13: 978-1-4614-7221-6, ISBN: 1-4614-7221-0
"Moving towards cross-boundary citizen-centred service delivery: Challenges and
lessons from Canada and around the world. Washington, DC: IBM Center for the
Business of Government. Langford, J ., & Roy, J. (2009). Service transformation,
public-private partnerships & shared accountability? Emerging ideas and new
practices in B.C., Canada. International ... The boy kings: A journey into the heart
of the social network. New York: Simo ..."
"Rhetoric, Reality and Promise Patrice Dutil, Cosmo Howard, John Langford,
Jeffrey Roy. most everyone agrees needs redress and a significant degree of
innovation if the public sector is to maintain a relevant, efficient and adaptable
service ..."
From Within by JeffreyRoy 68 Pages, Published 2011 ISBN-13: 978-1-4636-1125-5, ISBN: 1-4636-1125-0
"A book of poems from the heart, lost loves and overcoming heartache."
"Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge and make appropriate use of the fundamental differences between these sectors."
E-Government in Canada Transformation for the Digital Age by JeffreyRoy 398 Pages, Published 2006 by University Of Ottawa Press ISBN-13: 978-0-7766-1860-9, ISBN: 0-7766-1860-1
"By building a new citizen-centred foundation, MSC aimed to change the focus of
HRDC from the business of conducting transactions to a new emphasis on
building relationships with citizens: "it is transforming the current complex
delivery network into a single integrated service delivery network that provides
seamless, multi-channel service to Canadians.” In May 2002, the Treasury Board
approved the Year One Business Plan for MSC tha ..."