| | The New Division of Labor How Computers Are Creating the Next Job Market by Frank Levy, Richard J. Murnane 192 Pages, Published 2012 by Princeton University Press ISBN-13: 978-1-4008-4592-7, ISBN: 1-4008-4592-0
"The Lands' End website has some advantages over Darcia, notably its ability to
display pictures. But the website has left Betty with questions on size and
shipping times, and Darcia can answer most of them. Darcia is Betty's search
engine, but with a caveat. Like Hugo reading the publisher's note, Betty must trust
Darcia for Darcia's information to be useful. How does Darcia gain that trust?
Darcia began to gain trust using implici ..."
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