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Books by Oakland John






Total Organizational Excellence(1st Edition)
by John S. Oakland
Paperback, 280 Pages, Published 2001 by Routledge
ISBN-13: 978-0-7506-5271-1, ISBN: 0-7506-5271-3

"Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and peo ..."






Total Quality Management and Operational Excellence(5th Edition)
Text with Cases (Paperback)
by John S. Oakland, Michael Anthony Turner, Robert James Oakland
Paperback, 554 Pages, Published 2018 by Routledge
ISBN-13: 978-1-138-67341-0, ISBN: 1-138-67341-2

"The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks including LEAN, Six Sigma, ISO 9001 and ISO 26 000, offering a confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ul ..."






Total Construction Management(1st Edition)
Safety, Leadership, Total Quality, Lean, and BIM
by John S. Oakland, Marton Marosszeky
Paperback, 634 Pages, Published 2017 by Routledge
ISBN-13: 978-1-138-90854-3, ISBN: 1-138-90854-1

"A convergence of lean management and quality management thinking has taken place in organisations across many industries, including construction. Practices in procurement, design management, and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. S ..."






Total Quality Management Text with cases(1st Edition)
by Amrik Sohal, John S. Oakland
Paperback, 480 Pages, Published 2002 by Routledge
ISBN-13: 978-0-7506-8925-0, ISBN: 0-7506-8925-0

"Continuous cost reduction, productivity and quality improvement are mandatory for organisations to remain in business. Quality has now developed into the most important competitive weapon, with total quality management the way of managing for the future. TQM is structured around a five part model, with the core of the model being the customer-supplier interface. The case studies in this book illuminate hands-on application of the theo ..."






Pocket Guide to TQM(2nd Edition)
(Mini Pictorial Guides)
by John S. Oakland, Peter Morris
Paperback, 96 Pages, Published 1998 by Routledge
ISBN-13: 978-0-7506-3986-6, ISBN: 0-7506-3986-5

"Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the Br ..."






Total Quality Management and Operational Excellence
Text with Cases (Hardback)
by John S. Oakland, Robert James Oakland, Michael Anthony Turner
Hardcover, 554 Pages, Published 2020 by Taylor & Francis Ltd, United Kingdom
ISBN-13: 978-1-138-67340-3, ISBN: 1-138-67340-4

"The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988."






Total Quality in the Construction Supply Chain(1st Edition)
by John S. Oakland, Marton Marosszeky, Marton Marooszeky
Paperback, 538 Pages, Published 2005 by Routledge
ISBN-13: 978-0-7506-6185-0, ISBN: 0-7506-6185-2

"Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people working on similar projects around the world. Excellence in these key aspects of busine ..."






TQM(3rd Edition)
Text with Cases, Third Edition
by John S. Oakland, Butterworth-Heinemann
Paperback, 496 Pages, Published 2003 by Routledge
ISBN-13: 978-0-7506-5740-2, ISBN: 0-7506-5740-5

"'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measur ..."






Total Quality Management(1st Edition)
A pictorial guide for managers (Pictorial Guides)
by John S. Oakland, Peter Morris
Paperback, 96 Pages, Published 1997 by Routledge
ISBN-13: 978-0-7506-2324-7, ISBN: 0-7506-2324-1

"Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the Br ..."






Statistical Process Control, Sixth Edition(6th Edition)
by John S. Oakland
Paperback, 472 Pages, Published 2007 by Routledge
Mobipocket_Ebook
ISBN-13: 978-0-7506-6962-7, ISBN: 0-7506-6962-4

"Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students alike, all the latest tools, techniques and philosophies behind process management and improvement are supported by the author's extensive ..."






Total Quality Management(Reprint)
by John S.Oakland
Hardcover, 256 Pages, Published 1991 by Butterworth-Heinemann Ltd
ISBN-13: 978-0-7506-0084-2, ISBN: 0-7506-0084-5

"This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Essential steps for the successful introduction of TQM are set out under these headings. Aimed at directors, and managers in industrial, commercial and service organizations, the book guides the reader through t ..."






Total Quality Management, Second Edition(2nd Edition)
The route to improving performance
by John S. Oakland
Hardcover, 480 Pages, Published 1995 by Butterworth-Heinemann
ISBN-13: 978-0-7506-0993-7, ISBN: 0-7506-0993-1

"In this completely rewritten edition of John Oakland's best-selling book, he presents a comprehensive yet practical model for Total Quality Management. * More emphasis on the integration of TQM into the strategy of the organization. * More specific advice on how to implement TQM. * The use of ten points to aid senior management in their thinking on commitment, culture and communication issues. * New material on quality function depl ..."






Total Quality Management - Oakland, John S. - Hardcover(1st Edition)
by John S. Oakland
316 Pages, Published 1989 by Heinemann Professional
ISBN-13: 978-0-434-91479-1, ISBN: 0-434-91479-7

"John S. Oakland. • The percentage of total costs expended for each category ... See Production and Operations Management Keith Lockyer, Alan Muhlemann and John Oakland, Pitman 1988. Risks Quality costs must not become a measure of ..."






Total Quality in the Construction Supply Chain(1st Edition)
by John S. Oakland, Marton Marosszeky
Hardcover, 538 Pages, Published 2016 by Routledge
ISBN-13: 978-1-138-17256-2, ISBN: 1-138-17256-1

"Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people working on similar projects around the world. Excellence in these key aspects of busine ..."






Statistical Process Control(7th Edition)
by John S. Oakland, Robert James Oakland, Robert Powell
Hardcover, 472 Pages, Published 2018 by Routledge
ISBN-13: 978-1-138-06425-6, ISBN: 1-138-06425-4






Total Construction Management(1st Edition)
Safety, Leadership, Total Quality, Lean, and BIM
by John S. Oakland, Marton Marosszeky
Hardcover, 634 Pages, Published 2017 by Routledge
ISBN-13: 978-1-138-90853-6, ISBN: 1-138-90853-3

"A convergence of lean management and quality management thinking has taken place in organisations across many industries, including construction. Practices in procurement, design management, and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. S ..."






Total Construction Management
Lean Quality in Construction Project Delivery
by John S. Oakland, Marton Marosszeky
610 Pages, Published 2017 by Taylor & Francis
ISBN-13: 978-1-317-43933-2, ISBN: 1-317-43933-3

"Lean Quality in Construction Project Delivery John S. Oakland, Marton Marosszeky. TABLE 15.1 The DMAIC ... Oakland, J.S. Statistical Process Control: A Practical Guide (6th edn), Butterworth-Heinemann, Oxford, 2008. Oakland, J.S. Total Quality Management and Operational Excellence; Text and Cases (4th edn) , Routledge, Oxford, 2014. Ohno, T. and Rosen, C.B. ... Pyzdek, T. and Keller, P.A. The Six Sigma Handbook (3rd edn), ASQ Press, ..."






Total Quality Management and Operational Excellence
Text with Cases
by John S. Oakland, Mike Turner, Rob Oakland
500 Pages, Published 2014 by Routledge
ISBN-13: 978-1-317-80842-8, ISBN: 1-317-80842-8

"... series of steps that need be taken properly in the proper sequence at the proper time; • to maximize customer value, these steps must be taken with zero waste; • to achieve zero waste, every step in a valuecreating process must be valuable, ..."






Statistical Process Control
by Robert James Oakland, John S. Oakland
430 Pages, Published 2018 by Routledge
ISBN-13: 978-1-351-66268-0, ISBN: 1-351-66268-6

"References and further reading Deming, W.E. (1993) The New Economics: For Industry, Government and Education, MIT, Cambridge ... Wheeler, D.J. (2005) Making Sense of Data: SPC for the Service Sector, SPC Press, Knoxville TN, USA."






Total Organizational Excellence
by John S. Oakland
282 Pages, Published 2007 by Routledge
ISBN-13: 978-1-136-35446-5, ISBN: 1-136-35446-8

"Krebs Hirsh, S. (1992) MBTI Team Building Program, Team Member's Guide, Consulting Psychologists Press, Palo Alto, CA. ... Merli, G. (1996) Managing by Priority – Thinking strategically, acting effectively, John Wiley, Chichester. ... Oakland, J.S. (2000) Total Quality Management– Text with cases, 2nd edition, Butterworth-Heinemann, Oxford. ... Improving Performance: how to manage the white space on the organisation chart, 3rd ..."



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